These Terms & Conditions (“Terms”) govern your access to and use of VolkSign (“VolkSign,” “we,” “us,” or “our”), including our website, applications, APIs, and related services (collectively, the “Services”). By accessing or using VolkSign, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
1. About VolkSign
VolkSign is a digital platform that provides electronic document services, including document creation, uploading, management, and electronic signing. VolkSign operates as a technology provider and does not offer legal, financial, or professional advice.
2. Eligibility and Account Registration
To use VolkSign, you must be at least 18 years old and have the legal capacity to enter into binding agreements. By creating an account, you confirm that the information you provide is accurate, complete, and kept up to date.
You confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into binding agreements
- If acting on behalf of an organisation, you have the authority to bind that entity
If any of the above is untrue, usage is unauthorised.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. VolkSign is not responsible for unauthorised access resulting from your failure to safeguard login details.
3. Account Registration and Responsibilities
To use certain features, you must create an account.
You agree to:
- Provide accurate and current information
- Maintain the confidentiality of your login credentials
- Accept responsibility for all activity under your account
VolkSign is not responsible for losses caused by unauthorised access resulting from your failure to secure your credentials.
5. Electronic Signatures and Documents
VolkSign facilitates electronic signatures and document workflows. You acknowledge and agree that:
- Electronic signatures executed through VolkSign may be legally binding under applicable laws
- You are responsible for determining whether electronic signatures are suitable for your specific use case
- VolkSign does not verify the legal validity, enforceability, or accuracy of documents
- VolkSign does not guarantee that documents will be accepted by third parties or authorities
All responsibility for document content, legality, and compliance rests with the user.
6. User Content and Documents
You retain ownership of all documents and content you upload to VolkSign. By using the Services, you grant VolkSign a limited, non-exclusive right to process, store, and transmit content solely for the purpose of providing the Services.
You represent that you have all necessary rights and permissions to upload and process such content and that it does not violate any applicable laws or third-party rights.
8. Third-Party Services
VolkSign may integrate with or rely on third-party services, including hosting providers, payment processors, and analytics tools. VolkSign is not responsible for the availability, performance, or practices of third-party services.
Your use of third-party services may be subject to separate terms and policies.
9. Service Availability and Modifications
VolkSign aims to maintain reliable access to the Services, but does not guarantee uninterrupted availability. The platform may be unavailable due to maintenance, updates, or circumstances beyond our control.
VolkSign may modify, suspend, or discontinue any part of the Services at any time without liability.
11. Intellectual Property
All intellectual property rights in the VolkSign platform, including software, branding, trademarks, and content (excluding user content), are owned by or licensed to VolkSign.
You may not copy, modify, distribute, or reverse-engineer any part of the platform without prior written permission.
12. Suspension and Termination
VolkSign may suspend or terminate your account immediately if you violate these Terms, fail to pay fees, or use the Services in a manner that exposes VolkSign to legal or security risk.
Upon termination, your right to access the Services will cease. Data handling after termination will follow the Privacy Policy and applicable laws.
13. Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis. VolkSign disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
VolkSign does not warrant that the Services will meet your requirements or operate without errors or interruptions.
14. Limitation of Liability
To the maximum extent permitted by law, VolkSign shall not be liable for any indirect, incidental, consequential, or special damages, including loss of data, revenue, or business opportunities.
VolkSign’s total liability arising out of or related to the Services shall not exceed the amount paid by you to VolkSign in the preceding twelve months, if any.
15. Indemnification
You agree to indemnify and hold harmless VolkSign, its directors, employees, and partners from any claims, damages, losses, or expenses arising from your use of the Services, your content, or your violation of these Terms.